Effective Date: September 17, 2025

 

1. Accepted Payment Methods

We accept the following payment methods:

  • Bank Transfer (details provided at checkout or upon request)

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • E-Wallets (if applicable, e.g., MoMo, ZaloPay)

  • Cash on Delivery (COD) – available in select areas

  • Installment Payments – if offered, subject to approval and additional conditions

2. Payment Terms

  • Full payment is required before we process and ship your order, unless COD or installment terms apply.

  • All prices are listed in VND and include applicable taxes (unless stated otherwise).

  • For installment plans, customers must adhere to the terms set by our financing partner.

3. Security and Privacy

  • All transactions are encrypted and processed through secure payment gateways.

  • Fastopis.com does not store or access your credit/debit card details. All sensitive data is managed by certified third-party processors.

4. Order Confirmation

  • You will receive an order confirmation via email or SMS once the payment is successfully processed.

  • If payment is not received within 48 hours, your order may be canceled automatically.

5. Failed or Rejected Payments

  • We reserve the right to cancel or hold any order if the payment is unsuccessful or flagged for suspicious activity.

  • In such cases, we will notify you, and you may need to provide proof of payment.

6. Refunds

  • Approved refunds will be processed through the original payment method unless otherwise arranged.

  • Refund times typically range from 3–7 business days, depending on your payment provider.

7. Disputes and Chargebacks

  • If you believe a payment was made in error, please contact us directly at admin@sub.nhuthoit.id.vn.

  • Unauthorized chargebacks without prior contact may lead to account suspension.

8. Contact Us

If you have any questions about payments or need support, please reach out to us:

7. Contact Us

If you have questions or need assistance with returns or exchanges, feel free to contact us: